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Privacy Policy

Last Updated: May 2024

1. Introduction

Your privacy is important to us. This Privacy Policy explains how TEFinitely ("we", "us", or "our") collects, uses, and protects your information when you use our website and services.

2. Information We Collect

  • Personal Information: When you register, we collect your name and email address.
  • Persona Information: Optional persona information provided to create a TEF Canada persona (such as city, schedule preferences, or interests) to customize your oral expression practice. You may use real, partially fictional, or completely fictional details.
  • Usage Data: We collect information about how you use our site, including practice sessions and flashcard progress.
  • Technical Data: We collect IP addresses, browser types, and operating systems to ensure compatibility and security.
  • Cookies: We use cookies to maintain your session and remember your preferences.

3. How We Use Your Information

We use the collected data to:

  • Provide and maintain our Service.
  • Personalize your training experience and generate customized oral expression practice materials.
  • Process payments and subscriptions.
  • Communicate with you about your account and updates.
  • Monitor and analyze usage trends.

4. Data Storage and Security

We use industry-standard security measures to protect your data. Your password is encrypted. You can edit or delete your persona information at any time. Voice recordings processed during speech practice are not permanently stored by this feature. However, no method of transmission over the Internet is 100% secure.

5. Sharing Your Information

We do not sell your personal information. Persona data may be sent to our configured AI provider (OpenAI) solely to generate the requested training content. These providers are bound by strict privacy and data processing terms.

6. Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the site.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of your data through your profile page or contact us for assistance.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at tefinitely@gmail.com.

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