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Terms of Service

Last Updated: May 2024

1. Acceptance of Terms

By accessing or using tefinitely.com (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

TEFinitely provides AI-powered training tools and resources for the TEF Canada exam. Features include oral practice simulations, smart flashcards, and structured training phases.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Payments

Access to certain features requires a paid subscription or one-time payment. All payments are processed through PayPal. Subscription status and access are subject to successful payment processing.

5. Refund Policy

Refunds are granted solely at the discretion of the service provider. If you are unsatisfied with the service, you may contact us to request a refund. We evaluate each request on a case-by-case basis. Factors considered include usage volume, technical issues, and the timing of the request. Decision of the service provider is final.

6. Fair Use Policy

To ensure a high-quality experience for all users and to prevent abuse of our AI services (powered by OpenAI), we implement a Fair Use Policy. Excessive use that places an unreasonable burden on our systems or costs may result in temporary or permanent limitation of your account's AI features. We reserve the right to monitor usage patterns to detect automation or shared account usage.

7. Prohibited Conduct

You agree not to use the Service for any unlawful purpose, to transmit any harmful code, or to interfere with the proper working of the Service.

8. Intellectual Property

All content provided on TEFinitely, including text, graphics, logos, and software, is the property of TEFinitely or its content suppliers and is protected by international copyright laws.

9. Limitation of Liability

TEFinitely is provided "as is" without any warranties. We do not guarantee that the Service will always be available, error-free, or that you will achieve a specific score on your exam.

10. Changes to Terms

We reserve the right to modify these terms at any time. Your continued use of the Service following any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms, please contact us at tefinitely@gmail.com.

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